Privacy Policy for Maitasun Grina
If you are a consumer in the United States, this privacy policy ("Privacy Policy") explains how Maitasun Grina, LLC collects, uses, processes, discloses, and retains your personal data when you access or use our websites, mobile applications, and any other applications, products, or services that display this Privacy Policy (collectively, the “Services”).
Please review this Privacy Policy carefully. Our privacy practices are subject to applicable laws in the places in which we operate, which means we engage in the practices described in this notice in a particular country or region only as permitted under the laws of such jurisdictions.
We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of this Privacy Policy. If we make material changes to this Privacy Policy, we will provide you with additional notice (such as adding a statement to our websites’ homepages or sending you a notification). We encourage you to review this Privacy Policy regularly to stay informed about our information practices and the choices available to you.
In this Privacy Policy, "personal data" means any information that is related to an identified or reasonably identifiable natural person, or as otherwise defined under applicable law. The types of personal data we collect about you depend on your interactions with us. In this section, we describe the categories of personal data we collect and the sources of this data.
PERSONAL DATA YOU PROVIDE DIRECTLY TO US
We collect personal data directly from you when you purchase our products, use our services, or otherwise interact with us, including:
Profile Data. We collect information or content you provide to us in connection with a purchase. Examples of profile data we may collect include your name, email address, phone number, mailing address.
Demographic Data. We may collect demographic data when you fill out forms or surveys or sign up for and participate in events, contests, sweepstakes, promotions, and special programs that we provide. Examples of such information include age and gender.
Transaction Data. We collect transaction information related to the products and services you purchase from us. Examples of information collected include the type of products or services requested or provided, order details, delivery information, amount charged, payment method, billing or shipping information, government-issued identification card (for returns only). If you make a purchase, we work with third-party payment processors to collect and process your payment information.
Communications Data. We collect information when you communicate with us or others on our Services, such as when you request additional information about products. We also collect communications data when you interact with us on social media, such as by tagging us and/or our products or permitting us to follow your social media profile. Examples of such data may include your contact information, the date and time of your communications, online identifiers, social media profile, and the content of your communications.
PERSONAL DATA WE COLLECT AUTOMATICALLY
We automatically collect certain personal data when you access our online store. The types of information we collect may include:
Usage Data. We collect information about your activity on our Services via log files, cookies, web beacons, and other tracking technologies. Examples of such data include your access dates and times, pages or screens viewed, how long you spent on a page or screen, the routes by which you access our Services, searches you conduct on the Services, information about your activity on a page or screen, app crashes and other system activity, your use of any hyperlinks available within our Services, information about your interactions with our emails, your Internet service provider (ISP), Mobile Advertising ID, media access control (MAC) address, and identifiers associated with browser cookies, web beacons, and similar technologies we deploy on our Services (for more information about cookies and how to disable them, see the “COOKIES AND SIMILAR TRACKING TECHNOLOGIES" section below).
PERSONAL DATA WE DERIVE
We may derive information or draw inferences about you based on the other types of personal data we collect. For example, we may infer your location based on your IP address, or your purchasing habits based on your browsing behavior on our Services.
USE OF PERSONAL DATA
We collect and use personal data for various purposes, including to:
Provide Products and Services. Provide, administer, deliver, customize, support, maintain, and improve our products, events, services, and membership programs;
Complete Transactions. Complete the transactions you request, perform our contractual obligations, including processing payments through third-party vendors, and as otherwise anticipated within the context of our ongoing business relationship;
Service Communications. Send communications related to your order, participation in membership programs, purchases, exchanges, and returns;
Respond to You. Respond to your requests and any other communications from you, including to provide customer service;
Advertising and Marketing. Send advertising or marketing communications about products, services, offers, promotions, rewards, and events offered by and others, and provide news and information that we believe may be of interest to you (for information about managing your marketing preferences.
Events and Offers. Offer, conduct, and administer events, classes, contests, prize draws, sweepstakes, and other promotions;
Research and Development. Conduct research and development;
Personalize Your Experience. Monitor, analyze, and audit your engagement with our brand and your interactions to better understand your interests and behaviors and customize your experience;
Safety and Security. Detect and protect against malicious, deceptive, or illegal activity, including fraudulent transactions, error, negligence, and breach of contract, security incidents, and harm to the rights, property or safety of Maitasun Grina, LLC and our users, customers, employees, or others;
Troubleshooting. Debug, identify, and repair errors that impair existing intended functionality of our Services;
Your Consent. We may process your personal data in accordance with your consent, or when you intentionally direct or instruct us to do so;
Comply with Legal Obligations. Comply with our legal or regulatory obligations, including our tax obligations and those related to the prevention of fraud and money laundering, and those required for you to benefit from rights recognized by law, or any regulatory requirements or provisions; and
Reasonable Other Purposes. As permitted by applicable law, carry out certain short-term activities and other reasonable purposes related to the products or services you purchase from us or your ongoing relationship with us. Where required by applicable law, Maitasun Grina, LLC will provide a notice of such data processing prior to using your personal data for such purposes.
DISCLOSURE OF PERSONAL DATA
We disclose personal data to the entities and for the purposes described below:
Service Providers. We disclose personal data to unaffiliated companies or individuals we hire or work with that perform services on our behalf, including customer support, web hosting, information technology, payment processing, financing, product fulfilment, marketing and database management, direct mail and email distribution, events, contest, sweepstakes and promotion administration, music integration, extended warranty services, and advertising and analytics services. These service providers and contractors have access to personal data in order to perform services for us.
Contractors and Third-Party Partners. We disclose personal data to unaffiliated companies or individuals we partner with to provide certain products, services, or experiences to you. For example, if you decide to pay for a purchase in installments, we disclose personal data to the third party that provides financing for your purchase. We also permit certain third parties, like our fraud prevention partners, to collect personal data in order to detect and prevent fraudulent transactions.
Professional Advisors. We disclose personal data to our legal, financial, insurance, and other advisors in connection with the kinds of corporate transactions described above or in connection with the management of all or part of Maitasun Grina, LLC’s business or operations..
Law Enforcement Authorities and Individuals Involved in Legal Proceedings. We disclose personal data when we believe doing so is reasonably necessary to comply with applicable law or legal process (including an enforceable request from authorities), to respond to claims (including inquiries by you in connection with your purchases from Maitasun Grina, LLC), enforce or apply our TERMS OF USE, or to protect the rights, property, or personal safety of Maitasun Grina, LLC, our users, employees, or others.
TARGETED ADVERTISING AND ANALYTICS
We engage others to provide analytics services, serve advertisements, and perform related services across the web and in mobile applications. These entities may use cookies, web beacons, SDKs, device identifiers, and other tracking technologies to collect information about your use of the Services, and other websites and applications, including your IP address and other identifiers, web browser and mobile network information, pages viewed, time spent on pages or in apps, links clicked, and conversion information. This information is used to deliver ads targeted to your interests on other companies’ sites or mobile apps, analyze and track data, determine the popularity of certain content, and better understand your online activity. In addition, some of our advertising partners enable us to translate your email address into an identifier that can’t be used to identify you personally.
CHILDREN’S PRIVACY
Maitasun Grina, LLC does not target our products and services to children. If you are a parent or legal guardian and you believe that your child has provided us with personal data without your consent, please contact us at info@maitasun.com
YOUR PRIVACY RIGHTS AND CHOICES
ACCESS, CORRECTION, AND DELETION
Depending on where you reside, you may have the right to (1) request to know more about and access your personal data at info@maitasun.com, (2) request deletion of your personal data, and (3) request correction of inaccurate personal data.
OPTING OUT OF TARGETED ADVERTISING, SHARING, AND SALES
As described in the “TARGETED ADVERTISING AND ANALYTICS” section above, we process personal data to deliver ads targeted to your interests on other companies’ websites and mobile apps. Some of these activities may be considered “sales” or “sharing” of your personal data or “targeted advertising” under certain laws.
In addition, we disclose your information to other entities for marketing purposes as described above, which may constitute “SALES” of your personal data under certain laws.
Depending on where you reside, you may have the right to opt out of targeted advertising, sharing, and sales of your personal data.
NONDISCRIMINATION
We will not discriminate against you if you exercise your privacy rights.
MARKETING COMMUNICATIONS
You may opt out of receiving promotional communications from us by following the instructions in those communications or by logging into your online account and changing your communications preferences. If you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.
MOBILE PUSH NOTIFICATIONS/ALERTS
With your consent, we may send promotional and non-promotional push notifications or alerts to your mobile device. You can deactivate these messages at any time by changing the notification settings on your mobile device.
COOKIES AND SIMILAR TRACKING TECHNOLOGIES
Like many websites, Maitasun Grina, LLC uses cookies to analyze visits to our websites and emails and help us improve our website, services, and marketing campaigns. Most web browsers are set to accept cookies by default. If you prefer, you can usually set your browser to remove or reject cookies. Please follow your browser’s process for doing so. Please note that if you choose to remove or reject cookies, this could affect the availability and use of our website.
We do not use or disclose sensitive personal information for the purpose of inferring characteristics about you. We also do not knowingly “sell” or “share” personal data about consumers under the age of 16.
RETENTION OF PERSONAL DATA
Our retention periods for personal data are based on business needs and legal requirements. We retain other personal data for as long as is necessary for the processing purpose(s) for which we originally collected it and for other business purposes explained in this Privacy Policy. For example, we may retain certain transaction details and correspondence until the time limit for claims arising from the transaction has expired. In addition, we retain your email address and information about your marketing preferences to ensure that we can honor those preferences.