Frequently Asked Questions for Maitasun Grina


What is your production and shipping policy?

You can view our full shipping policy here. The order production time depends on several factors, such as time of the year, product stock status, and order size. Almost all orders are shipped within 2-7 business days from the order submission date after receiving your order confirmation email.You will receive another notification when your order has shipped.  That being said, it is important to note that the exact fulfillment timeframe can differ from order to order. You can see a ship-by date estimate for your order in your “Orders” tab.

Shipping charges for your order will be calculated and displayed at time checkout as rate varies from product to product based on the location of the manufacturer for each item as Maitasun Grina, LLC works with multiple vendors.

How can I check my order status?

Customers can track any order with a valid tracking number store.

Is there tracking?

You will be sent an email with your tracking information and delivery timeline. 

What is your return/refund policy? 

You can review our full refund/return policy here. You have 30 days to return your product. Once the item has been received and processed, a refund will be initiated. Processing of returns can take between 10-14 business days. Please keep your tracking information for your shipped item.

To return an item to Maitasun Grina mail to:
Attention: CR Lake
803 Lindsley Drive, Ste 1-D
Morristown, NJ 07960

Disclaimer: Return shipping is at the purchasers expense and will not be reimbursed by Maitasun Grina, LLC.